• a first and family (last) name,

• a home or other physical address,

• an e-mail address or other contact information,

• date of birth

• name of parents

• whether at work or at home.

If the user chooses or their education provider chooses to provide us with this personal information, we may transfer that information within OnGuard Safety Training Pty Ltd on our servers, for the purpose of data maintenance only.

At this time we are aware that legislation may differ considerably between the states of Australia.

(see sample Education General Provisions Act 2006 Qld. Section 426)

The education provider will need to seek legal advice in this matter. For instance Principal's may be required to request the release of student information from their relevant education authority. (see sample request form)

At the very least, under-age individual users may require permission to release information from a parent and/or caregiver. (see sample request form)

OnGuard Safety Training Pty Ltd strives to comply with all applicable Privacy laws that are designed to protect a user's privacy. Although legal requirements may vary from state to state and country to country, OnGuard Safety Training Pty Ltd intends to adhere to the principles set forth in this OnGuard ACEPro Privacy Policy even if, in connection with the above, we transfer personal information from your country to countries that may not require an 'adequate' level of protection for personal information. In other words, our goal is to provide protection for personal information no matter where that personal information is collected, transferred or retained.

Most browsers can be set to notify the user if they receive a cookie or they may choose to block cookies with the  browser. Please note if cookies are erased or blocked, the user will be required to re-enter the original user ID and password to gain access to the OnGuard ACEPro Safety Training Program.

The user may choose whether or not to provide personal information to access and login to the OnGuard ACEPro Safety Training Program.  If the user chooses not to provide personal information such as first name and family name, the user will not be able to produce meaningful certificates of attainment, developed by the OnGuard ACEPro Safety Training Program. As an alternative, the education provider can choose to initiate a system of 'alias' login details, and configure the program so that there is no need to provide personal information at all. The education provider would be required to keep a record of 'alias' identities, for the administrative purposes of teaching staff.

Security

Wherever personal information may be held within OnGuard Safety Training Pty Ltd or on its behalf, we intend to take reasonable and appropriate steps to protect the personal information that you share with us from unauthorized access or disclosure. We are committed to protecting the security of personal information. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we strive to protect personal information, we cannot ensure or warrant that the personal information or private communications transmitted to us will always remain private, and you do so at your own risk. We choose NetRegistry for our web services. Their data centre maintains the highest level of building security around the clock. The centre's multiple CCTV points, secure entries and exits and limited access areas are all managed by building control staff 24x7. The right to privacy and data security is a primary concern. That's why, when a user logs in to OnGuard ACEPro, we help them to maintain control over their personal data. A password is used to help protect a user's account and personal information, it is the user's responsibility to keep the password confidential. Do not share this information with anyone. If a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater) is being used, the information sent is encrypted, making it extremely difficult to read even if it is wrongly intercepted.

Access

To the extent that the user does provide us with personal information, OnGuard Safety Training Pty Ltd wishes to maintain a high level of security to access to personal information. Each education provider has a dedicated database which has a specific URL and is password protected. The education provider's 'system administrator' is the only person who can deploy, distribute, configure and manage the information held in the database. This 'system administrator' can however, add users with limited management rights. These are most usually the teaching staff using the training program.

A very limited number of staff at OnGuard Safety Training Pty Ltd have administrator rights to access the web server deploying the OnGuard ACEPro safety training program, and therefore, can access personal information held in the databases managed by education providers. The persons in the company that have this level of access include the company Director, the program developer and the program interface designer.

Third-party services

Third-parties provide certain services available on OnGuard Safety Training Pty Ltd's behalf. Service providers are also an important means by which OnGuard Safety Training Pty Ltd maintains its client web servers. OnGuard Safety Training Pty Ltd will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on OnGuard Safety Training Pty Ltd's behalf.

Children's privacy and confidentiality

OnGuard Safety Training Pty Ltd's safety training program is designed to be used by school age children, as well as adults. Accordingly, the login process does collect personal information from children of school age and we are committed to ensure that the individual privacy of each child is respected and not passed on to any third-party for any reason whatsoever.Note: the education provider's 'system administrator' can configure the OnGuard ACEPro program to hide the first name and family name data fields from the self enrol page. In this case, no personal or sensitive data is written back to the education provider's database for any child or adult user.

Commitment

We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the internet. Protecting your privacy online is an evolving area, and OnGuard Safety Training Pty Ltd's online training programs are constantly evolving to meet these demands.

If you have any comments or questions regarding our OnGuard ACEPro privacy policy, please contact us atprivacy@onguardsafetytraining.com .  We will address any issue to the best of our abilities at our earliest opportunity.

Your consent

By subscribing to and using the OnGuard ACEPro Safety Training program, the education provider or individual user consents to the terms of our OnGuard ACEPro privacy policy and to OnGuard Safety Training Pty Ltd's maintaining personal information of users on its web server.